FAQs

1. What products does HearHype offer?
We offer a wide range of high-quality earphones, headphones, and accessories designed for an exceptional audio experience, including wired and wireless options.

2. Are your products compatible with all devices?
Yes, our products are designed to be universally compatible with most smartphones, tablets, and laptops. Specific compatibility details are mentioned in the product description.

3. What is the warranty on HearHype products?
All HearHype products come with a warranty period, typically ranging from 6 months to 1 year. Please check the product page for specific warranty details.

4. How can I contact HearHype customer support?
You can reach our customer support team at 1800-121-4520 or email us at support@hearhype.com for any inquiries or issues.

5. How long will it take to receive my order?
Delivery times depend on your location. Orders typically ship within 1-2 business days, and delivery usually takes 3-7 business days, depending on your area.

6. Can I return or exchange a product?
Yes, we offer easy returns and exchanges within 7 days of purchase. The product must be in its original condition with the packaging intact.

7. What payment methods do you accept?
We accept a variety of payment methods including credit/debit cards, net banking, and cash on delivery (COD) for your convenience.

8. Do you offer international shipping?
Currently, we offer shipping within India. We are working on expanding our services to international locations, so stay tuned for updates.

9. Are your products available in physical stores?
Currently, our products are available for purchase only online through HearHype.com. Check back soon for updates on physical store availability.

10. How can I track my order?
Once your order has been shipped, we will send you a tracking number via email or SMS so you can easily track your delivery.

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How to find Order Id?

1. You have to login with correct email.

2. Go to the My Account -> Order.

3. Now you can see the Order Id bottam of the your purchesed product.

Example:- "ST1111"

Do you offer gift wrapping or special packaging?

  • Currently, we do not offer gift wrapping or special packaging services. However, we are constantly looking for ways to improve our services, so please check back for updates in the future.

How can I track my order?

  • Once your order has been shipped, you will receive a shipping confirmation email containing a Order Id.
  • You can use this Order Id or Registerd Email id/Mobile Number, to monitor the status of your shipment online by click here "TRACK MY ORDER".

How long will my order take to arrive?

The order usually takes 3-5 working days to reach all the metros and tier I cities, however for some pin codes it might take a little more time (5-7 working days). In case of delay please get in touch with Contact Us